In any business, to be successful, CUSTOMERS are to be satisfied. To do so, employees have to be active & enthusiastic participants. The company maintains good human relationship with all the employees by taking care of various requirements.
TRAINING:
The employees are trained at frequent intervals in different areas such as:
- - Productivity.
- - Value Engineering.
- - Quality Circles etc.
which are all going to enhance the CUSTOMER SATISFACTION.
EMPLOYEES RECOGNITION:
All the employees work in a free atmosphere and there is no POLICING of the work. This gives great
freedom to the employees and they are also proud to be a part of such a company.
REWARDS:
Suggestions by each of the employee are welcome. Discussions are held on such suggestions and decisions are taken to implement useful decisions. Based on the nature & quality of the suggestions, rewards are given while meetings are organized. The self esteem of each of the employee increases by such acts.
SOCIAL BENEFITS:
Even through the unit is very small unit, social benefits are given to the employees. Some such examples are :
- Accident insurance: Rs.10 Lakh for marketing personnel and Rs 1 lakh for workers Medical Benefits.
- Medical benefits: All the workers are covered by ESIC scheme for medical purposes.
- Dresses: Office staff & workers are provided with dresses.
FAIR BUSINESS PRACTICES:
The company follows FAIR BUSINESS PRACTICES by adopting transparent system of working. The pricing, discount structure etc. are all common to each & every distributor/ dealer. Such a policy has helped the organization in smooth functioning of the unit.
ETHICAL STANDARDS:
The company bills all the products sold to the distributors / dealers / direct customers in rear cases and follows all the tax rules & Regulation. All the taxes are paid in time. No cases have come up at any time w.r.t such non compliance.
COURTESY TOWARDS CUSTOMERS:
The unit exists because of the customer & every one in the organization shows highest level of curtesy towards the customer. All the people take care of the customer requirements at the highest possible level.